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Inventory Management

Manage and Track all Your IT Infrastructure Assets

Comprehensively manage and track all IT infrastructure assets in your enterprise with the Inventory Management system. With a complete view of your IT inventory, you improve customer service, corporate productivity and drive down IT costs.

Benefits

  • Proactively spot potential problems before they occur
  • Understand assets from an IT and financial perspective
  • Accelerate and enhance customer service
  • Reduce overall IT inventory management costs
  • Support regulatory and best practice requirements

Features

  • Single interface - Save time and steps with the ability to access all IT asset details from a single console.
  • Modular architecture - Use the Inventory Management system on its own or expand the benefit by integrating it with IT Service Management.
  • User-definable dashboards - Choose from a full set of predefined dashboards or create real-time dashboards with customizable queries to display information driven by your business needs.
  • Flexible data collection - Collect inventory data either manually or automatically.
  • Scanning - Scan undiscovered inventory items automatically as soon as they connect to the network.
  • Detailed history and transaction logs - Analyze your inventory and support regulatory efforts with complete transactional and historical data. Full audit trail to records changes to assets throughout the lifecycle.
  • Attach files with assets - Find all information related to an asset by using the inventory management system to connect file attachments to individual inventory items.
  • Integrate with the help desk - Extend inventory information to help desk agents for viewing and updating.
  • Scheduled and on-demand scanning - Scan your inventory on a set schedule or anytime.
  • Agentless Technology - allowing for the reduction of implementation and deployment cost.

Gartner Group suggests that enterprises that systematically manage the life cycle of their IT assets will reduce the cost per asset by as much as 30% during the first year and between 5-10% annually during the next 5 years.

Product Brochure
 

 

bulletConsulting
bulletCrystal Reports
bulletHEAT Audit
bulletHelp Desk
bullet Implementation
bullet Knowledge Management
bulletTraining
bullet CISV

Server and Technical Requirements

  • Intel® Pentium® IV Dual CPU (recommended)
  • 2 GB of RAM
  • 25 GB of free hard disk space (recommended) 3 GB swap
  • Microsoft®.NET Framework 1.1
  • Microsoft Internet Information Servies (IIS) server 5.0 or higher
  • Microsoft Internet Explorer 5.5 SP2 or higher
  • Microsoft Windows®  2000 Server SP3 or higher or Microsoft Windows Server 2003
  • Database: Microsoft SQL Server™  2000 SP3 or higher
  • Oracle 9, release 2, driver 9.2.0.5

Client Requirements

  • Microsoft Windows® 2000 Professional/XP Professional, Microsoft Windows 98, or Home Edition
  • 1-GHz Intel Pentium III processor (Pentium IV recommended)
  • 512 MB of RAM (recommended)
  • 100 MB of free hard disk space (recommended)
  • Microsoft.NET Framework 1.1
  • Microsoft Internet Explorer 5.5 SP2 or higher