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Maintains the same look as HEAT® PowerDeskTM

The iHEAT product provides the user with the same, familiar look as the HEAT® PowerDeskTM product, thereby reducing training time and corresponding data input errors.

Client-less Installation

iHEAT eliminates the installation of software on the client’s desktop PC utilizing application access your Web Browser.  This eliminates the hassle of software maintenance and upgrades.  HEAT® PowerDeskTM becomes available from any desktop with network connectivity.

Consistent Functionality

Not only does iHEAT provide the same look as HEAT® PowerDeskTM but it utilizes the same client functionality running inside a web browser – your version of HEAT® PowerDeskTM with your customization.  No additional training is necessary.

Concurrent User Licensing Schema

Other thin-client products utilize fixed-node licensing causing you to purchase more licenses than you really need.  With iHEAT, you limit your purchase to the appropriate number of concurrent licenses that you need.

Single Source Administration

Because iHEAT utilizes the current Windows client, it is administered with the HEAT® PowerDeskTM Administration tool.  This reduces the need for duplicate administration, personnel and training associated with the function.

Access to Answer Wizard

iHEAT provides access to your standardized report so you can now access them remote!

Download the Product Brochure

This HEAT PowerDesk add-on modules can create even greater value!

  • HEAT® Self Service™ - Installed on your server, HEAT Self Service allows employees and/or customers to log issues and answer their own questions without calling the support center; reducing call volume, boosting customer satisfaction and providing realized call center savings.  

 

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HEAT® Self Service™

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HEAT® PowerDeskTM

 

 

 

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