At Alliance Technology, we value our partnerships with our vendor partners as well as our strategic partners. 

FrontRange. FrontRange Solutions Inc. develops software and solutions that allow organizations to deliver extraordinary customer relationships and service. An international market leader in customer-centric software for more than 13 years.

Alliance Technology implements HEAT and IT Service Management Product Suites developed by FrontRange. Industry awards include PC Magazine Editors' Choice and Call Center Magazine Product of Year.

KEDAR KEDAR Information Technologies provides Management Training Courses and Professional Consulting Services in:

• ITIL (IT Infrastructure Library)
• CMMI (Capability and Maturity Model Integrated)
• COBIT (Control Objectives for Information and Related Technology)
• Six Sigma
• Business Process Engineering

KEDAR can help shorten the typically lengthy IT Service Management implementation process;  helping clients with:

• Executive Buy-in or Awareness
• Implementing IT Service Management Excellence
• ITIL Self-Assessment
• Managing Organizational Change

Want to learn more about ITIL? KEDAR is an EXIN accredited ITIL training provider.

Right Answers. Right Answers develops knowledge packs for various software products to aid both in internal support and end users self-service. Helping you get consistent performance, close calls quicker and with less need for escalation. 

Alliance Technology integrates Right Answers  with   FrontRange Solutions'  First Level Support and Knowledge Management allowing self service and call takers to resolve more incidents without escalation.

The Fulcrum Group. The Fulcrum Group provide Alliance Technology's clients with hardware procurement along with additional levels of technology experience and expertise in areas such as Microsoft Windows / Exchange migrations, SPOT Network Monitoring Services, Postini e-mail spam filtering, security policy development / implementation, and project management.